How do I check if my FTA/UTA's are setup correctly
There are two common ways to log FTA / UTA's in your PMS - via Item Codes or Appointment Status.
Jeeve caters for both of these configurations - however if you add FTA's / UTA's by adjusting the appointment status in your appointment books, we recommend configuring D4w to automatically create the associated Item codes.
Automatically add FTA/UTA Item Codes
1. Open your appointment book and Select Options -> Set Appointment Status Types

2. Select the FTA/UTA status in the dropdowns, and tick the box to Automatically add/remove item in Px treatment

Related Articles
FTA / UTA Followups
How do the FTA / UTA follow-ups work? FTA / UTA Followups Morning Huddle Your FTA and UTA followups are populated in your Morning Huddle daily. This is used to capture any patients who have Failed to Attend or were Unable to Attend. By default, these ...
FTA Ratio
How is FTA Ratio calculated? FTA Ratio FTA Ratio shows the percentage of your appointments that resulted in an FTA (patient Failed To Attend). There are two different methods of tracking FTA's: 1) Item code: If you use a custom item code of "FTA", we ...
UTA Ratio
How is UTA Ratio calculated? UTA Ratio UTA Ratio shows the percentage of your appointments that resulted in a UTA (patient Unable To Attend). There are two different methods of tracking UTA's: 1) Item code: If you use a custom item code of "UTA", we ...
How do I setup the Google Reviews feature?
Setting up Google Reviews You can now send Google Review invite requests to your patients, directly from your Morning Huddle! To enable this feature, there are a few simple steps to follow 1. Add Your Google Link See Google Reviews - Adding your ...
Getting Started
Whilst most Jeeve Analytics features work out of the box - there are a few steps you should take after signing up to unlock all of the Jeeve functionality. For more information on handling each step in the setup process, click on the links below: 1. ...