Reappointment Rate
How is Reappointment Rate calculated?
Reappointment Rate
This metric is calculated by taking the total number of patients who had an appointment within the selected date range, then determining what percentage of them have a follow-up appointment booked for any date in the future (with any provider).
To be counted as a successful reappointment, the follow-up appointment must be booked within 7 days of the original appointment, or before the original appointment (to cater for pre-bookings).
This metric is calculated by taking the total number of patients who had an appointment within the selected date range, then determining what percentage of them have a follow-up appointment booked for any date in the future (with any provider).
To be counted as a successful reappointment, the follow-up appointment must be booked within 7 days of the original appointment, or before the original appointment (to cater for pre-bookings).
Each bar on the chart represents a single provider. Hovering over each bar will display the provider name and reappointment rate rounded to the nearest percent.
Clinic totals are shown in the text beneath these charts, with amounts shown for:
1) Total Reappointment Rate in selected date range (eg. This Month)
2) Total Reappointment Rate in previous date range (eg. Last Month)
3) The Reappointment Rate Goal for the period (optional - if configured in Settings)
Related Articles
Reappointment Rate (Clinic)
How is Reappointment Rate calculated? Reappointment Rate This metric is calculated by taking the total number of patients who had an appointment within the selected date range, then determining what percentage of them have a follow-up appointment ...Hourly Rate
How is Hourly Rate calculated? Hourly Rate Hourly rate is calculated by taking the total amount of production and dividing it by the total number of appointment hours scheduled in that providers appointment book (ie. Appointment Duration) Note: Any ...Utilisation Rate
How is utilisation rate calculated? Utilisation Rate Utilisation Rate shows the percentage of available appointment book hours that have been used (excluding anything marked as non-worktime, eg. breaks). Example John Smith's appointment book is open ...Morning Huddle - Dentist Performance
What is shown in the Dentist Performance tab? Dentist PerformanceDentist Performance shows the key metrics from the previous working day: - Production - Recall Prebook Rate - Reappointment Rate Owners and Practice Managers will see clinic totals and ...Treatment Plan Completion Rate
How is Treatment Plan Completion Rate calculated? Treatment Plan Completion Rate The completion rate of treatment plans shows the percentage of items completed for plans created within the selected date range. It is measured per plan - then an ...