What codes do I need to add to my PMS?
Some things simply cannot be tracked with your PMS.
To work around this, we recommend that you create the following treatment item codes in your system - for use with Complaints, Follow-ups and Referrals.
To add these, go to Location Setup --> Items tab --> choose a category (we suggest miscellaneous) and add the new code as a procedure.
* Codes marked with an asterisk should be created as "Non-Treatment" codes. This is done by selecting the "Non-Treatment" checkbox in the "Other Details" section. A screenshot of this is shown below the table.
| Code | Description |
| COMP * | Patient Complaint |
| TICK * | Follow-up for a patient who didn't book on the day (tickle diary) |
| TICK7 * | Follow-up 7 days later |
| TICK14 * | Follow-up 14 days later |
| TICK28 * | Follow-up 28 days later |
| OMFSI | Internal referral for oral surgery |
| PROSI | Internal referral for prosthodontist treatment |
| ENDOI | Internal referral for endodontic treatment |
| PAEDI | Internal referral for paediatric treatment |
| PERIOI | Internal referral for periodontal treatment |
| ORTHOI | Internal referral for orthodontic treatment |
| IMPI | Internal referral for implant consultation |
| OMFSE | External referral for oral surgery |
| PROSE | External referral for prosthodontist treatment |
| ENDOE | External referral for endodontic treatment |
| PAEDE | External referral for paediatric treatment |
| PERIOE | External referral for periodontal treatment |
| ORTHOE | External referral for orthodontic treatment |
| IMPE | External referral for implant consultation |
| SLEEP | External referral for sleep apnoea treatment |
| OMED | External referral for oral medicine |
| FTA | Failed to Attend (optional) |
| UTA | Unable to Attend (optional) |
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