Followup Scripts

What are follow-up scripts?

Follow-up scripts allow you to set 'transcripts' for your staff to read from, as they make the various type of follow-up calls.

These transcripts will appear above each follow-up table in your Morning Huddle and Followups sections.

By hovering over these icons, your staff will be given a prompt to read from when contacting patients.

Adding Follow-up Scripts

You can add multiple follow-up scripts for each type of follow-up handled by Jeeve. This can be done via Settings -> Clinics -> Followup Scripts.

For detailed instructions on adding these scripts, please see our knowledge base article for Creating Follow-up Scripts

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• Creating Follow-up Scripts

  How do I create follow-up scripts? How do I add a follow-up script? Follow-up scripts can be added under Settings -> Clinics -> Followup Scripts 1. Click on the "Add Script" button 2. Fill out the details, including name (which will appear on the ...

• Completing a Followup

  How do I complete a followup? After making a followup call, select the appropriate call Status from the available options: Status Description Booked Patient successfully booked during call Already Booked Patient was already booked in Didn't want to ...

• Morning Huddle - Front Desk Followups

  What is shown in the Front Desk Followups section? Front Desk Followups Front Desk Followups displays a table for each followup enabled in your system. There can be up to five tables shown to display the different types of followups available in ...

• TICK Followups

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